Wired ResNet Configuration for Windows Vista 

1)   Make sure you have a Category 5 Ethernet cable.  (Note:  A phone cable will not work.  A Category 5 Ethernet cable has 8 pins on each end.)

2)   Plug one end of the Ethernet cable into the network card on your computer and plug the other end into the Ethernet jack on the wall.  (Note:  Like the Ethernet cable, the Ethernet jack in the wall will have 8 pins or teeth.)

3)   Click Internet Explorer.  If you have a connection, you should be directed to a page titled “Cougar ResNet Authentication”.  If you reach this page, you have a connection to the network and everything is configured and plugged in correctly.  You do NOT have to continue to step 4 of this document.  Please proceed directly to the instructions titled “Instructions for Accessing ResNet”.

If you did not reach the “Cougar ResNet Authentication” page, please follow the instructions below.

4)   Select Control Panel from the Windows Start menu.

5)   Under Network and Internet, select View network status and tasks.

6)   Select Manage network connections from the menu pane on the left.

7)   If Local Area Connection is disabled, right click on it and select Enable.

8)   If Local Area Connection had to be enabled, try opening Internet Explorer again.

9)   If you get a connection, proceed directly to the instructions titled “Instructions for Accessing ResNet”.  If you still do not have a connection, proceed to step 10.

10)  If “Network cable unplugged” is shown below Local Area Connection, it is most likely due to one of the following:

a.   You are plugged into the wrong jack.
Berry Residents:  BOTH Ethernet jacks are located on the same side of the room.  This means both Ethernet jacks are above one desk, so one student will need to run a cable from one side of the room to the other.
Warren Place Residents:  There is only one Ethernet jack in each room.  It is labeled in the following format:  room number/D - # (Example:  124/D – 4)
Do NOT plug into any jacks labeled with “PR”.
McAlister, Liberty St. Dorm, & George St. Apartments:  The Ethernet jacks in these dorms should be blue.

b.   You are using something other than a Cat5 Ethernet cable (i.e. phone cable)

11)  If “Connected” is shown below Local Area Connection, then right click on the Local Area Connection icon and select Properties. 

12)  Highlight Internet Protocol Version 4 (TCP/IPv4) and click Properties.

13) Make sure Obtain an IP address automatically and Obtain DNS server address automatically are both selected.

14)  If you made any changes to Internet Protocol Version 4 (TCP/IPv4) properties, try opening Internet Explorer again.

15) If you get a connection, proceed directly to the instructions titled Instructions for Accessing ResNet.

If you still cannot access the internet, please call 1-866-RESNET1.  This is the toll free support number.